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Browse through the most frequently asked questions

Answer:

If you pick up location is the PMI airport, your driver will be waiting for you at the “meeting point” which is located inside of the arrivals building, between gate C and D. If you are to be picked up from your hotel, the entrance to the hotel, or if access to the entrance was not possible, in the hotel’s vicinity

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We recommend the reservation be made at least 48h before your first transfer.

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No. In order to protect the environment, all that is needed is some form of identification. In the worst case scenario, you may be asked to show the confirmation email of sent to you upon your reservation.

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Our usually punctuality is excellent, however, if due to unforeseen circumstances that are out of our hands there is a delay, you are required to wait for 10 minutes. If for any reason, the delay exceeds a 10-minute wait, please contact us immediately.

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There will be no cancellation fee if the reservation is cancelled at least 24h in advance. Beyond this, you will be charged 20% of the total sum.

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You may reserve for up to 12 passengers. Remember children and babies are included in these.

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According to the Spanish Transport laws, both babies and children are required to travel in an approved retention device, such as a booster chair. We provide these and it does not incur any additional fees.

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Yes, both children and babies occupy a seat, as required by Spanish Transport laws.

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Yes, we accept practically all credit and debit cards.

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You can pay in cash or credit or debit card. Cash must be in €

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You can modify or cancel your transfer sending us an email with your reservation number to info@89transfers.com

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Yes, cash and cards are available

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